Cancellation policy

Thank you for choosing Organic Health Labs. Our goal is to provide you with high-quality products, and your satisfaction is our priority. Below are the terms and conditions for our subscription products.

Refund Conditions for Subscription Products

1. Unopened Subscription Products: Refunds are accepted for subscription products that are in their original packaging, unopened, and in resalable condition.
2. Refund Timeframe: Refund requests for subscription products must be initiated within 7 days of the initial purchase.

Subscription Plan Cancellations

1. Cancellation Notice: You may cancel your subscription at any time. However, cancellations must be made at least 3 days before the next billing cycle to avoid being charged.
2. Non-Refundable Periods: Any subscription period already billed (e.g., one month, three months, six months, or one year) will not be refunded. The subscription will remain active until the end of the paid period.

Return Process

1. Contact Us: To request a refund or cancel your subscription, contact our customer service team at 877-321-8746 or email cs@organichealthlabs.com.
2. Provide Information: Include your order number, product name, and reason for the refund or cancellation.
3. Authorization: Upon approval, you will receive instructions on returning the product (if applicable).

Refunds

• Refunds will be issued to the original payment method.
• Shipping fees are non-refundable.

Contact Information

For questions about subscriptions, cancellations, or refunds, contact our customer service team at 877-321-8746 or via WhatsApp at 617-637-5868.