Refund policy
Thank you for choosing Organic Health Labs. Our goal is to provide you with high-quality products and your satisfaction is our priority.
Return Conditions:
- Unopened Products: We accept returns of products in their original packaging, unopened and in conditions suitable for resale.
- Deadline: Returns must be initiated within 7 days from the date of purchase.
Return Process:
- Contact Us: To return an unopened product, contact our customer service team at 877-321-8746 to start the return process or send an email to cs@organichealthlabs.com.
- Provide Information: Please provide your order number, the name of the product you wish to return, and the reason for the return.
- Return Authorization: Once your return is authorized, you will receive instructions on how to return the product.
- Inspection and Refund: Upon receiving the returned product, we will inspect it to ensure it meets the return conditions. Once approved, we will process your refund.
Refund:
- Refunds will be issued to the original payment method.
- Shipping fees are non-refundable.
Contact Information:
For any questions or concerns regarding returns, please contact our customer service team at 877-321-8746 or reach us via WhatsApp at 617-637-5868.